Subscriptions

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Roles

Choose the default roles to assign to active and inactive subscribers. For record keeping purposes, a user account must be created for subscribers. Users with the administrator role, such as yourself, will never be allocated these roles to prevent locking out administrators.

Miscellaneous

$0 Initial Checkout
$0 Initial Checkout

Allow a subscription product with a $0 initial payment to be purchased without providing a payment method. The customer will be required to provide a payment method at the end of the initial period to keep the subscription active.
Drip Downloadable Content
Drip Downloadable Content

Enabling this grants access to new downloadable files added to a product only after the next renewal is processed.
By default, access to new downloadable files added to a product is granted immediately to any customer that has an active subscription with that product.

suspensions per billing period.
Mixed Checkout
Mixed Checkout

Allow a subscription product to be purchased with other products and subscriptions in the same transaction.
Retry Failed Payments
Retry Failed Payments

Attempt to recover recurring revenue that would otherwise be lost due to payment methods being declined only temporarily. Learn more.

Renewals

Manual Renewal Payments
Manual Renewal Payments

With manual renewals, a customer’s subscription is put on-hold until they login and pay to renew it. Learn more.

If you don’t want new subscription purchases to automatically charge renewal payments, you can turn off automatic payments. Existing automatic subscriptions will continue to charge customers automatically. Learn more.
Auto Renewal Toggle
Auto Renewal Toggle

Allow customers to turn on and off automatic renewals from their View Subscription page.
Early Renewal
Early Renewal

With early renewals enabled, customers can renew their subscriptions before the next payment date.

Allow customers to bypass the checkout and renew their subscription early from their My Account > View Subscription page. Learn more.

Synchronisation

Align subscription renewal to a specific day of the week, month or year. For example, the first day of the month. Learn more.

Synchronise renewals
Synchronise renewals

Switching

Allow subscribers to switch (upgrade or downgrade) between different subscriptions. Learn more.